Southwest Airlines Co. may be in the spotlight over its aircraft-maintenance practices, but the attention has raised potentially more troubling questions for the whole airline industry:
Have the airlines gotten too cozy with the Federal Aviation Administration watchdogs who monitor industry safety? If they have, does that mean you should imagine a worst-case scenario each time you board a flight?
Airline officials and industry experts say no to both questions. They point to a steadily improving airline-safety record that shows that a system that relies heavily on voluntary compliance with maintenance regulations is working. And having FAA inspectors and airline-maintenance officials who know and trust one another does not necessarily mean a coziness that leads to lax oversight, they say.