1997: In Philadelphia, the Department of Human Services opens its first investigation into the Andrea Kelly family. A report says Danieal's 3-year-old brother had bug-infested clothes and decaying teeth. DHS sustains the neglect finding and selects a private agency, Pathways of Pa., to help the family. It provides assistance until March 1999.
1999: DHS opens its second investigation of neglect involving the Kelly children but finds allegations unsubstantiated.
2000: Arizona authorities charge Daniel Kelly with violating a protective order. At some point, authorities there also substantiate a child-abuse complaint. He says he spanked his son in public, but did not abuse him.
December 2002: DHS receives its first complaints about MultiEthnic Behavioral Health, the private agency that would later be hired to check on Danieal Kelly: Company workers were not making home visits as required, and were falsifying records, according to the grand-jury report. DHS takes no action.
Summer 2003: Danieal moves back to Philadelphia with her father and brother.
Aug. 21, 2003: DHS receives its first call claiming neglect that involves Danieal. DHS has the case open for two years, and finally closes it as unsubstantiated.
2004: Daniel and Danieal rejoin their mother as their parents briefly reunite.
May 12, 2004: DHS opens a new investigation into the family. This inquiry looks into an allegation that Andrea is not providing proper medical care for Danieal. DHS closes the case, with the complaint deemed unsubstantiated.
June 20, 2004 to Sept. 13, 2005: DHS receives three more complaints that the mother does not properly care for Danieal.