Where mail goes to die

Slow/no delivery alleged at SW mail site

December 01, 2008|By KITTY CAPARELLA & DAVE DAVIES, caparek@phillynews.com 215-854-5880
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  • The Postal Service's high-tech, $300 million processing center opened in 2006.
  • The Postal Service's high-tech, $300 million processing center opened in 2006.
  • Gwen Ivey, APWU Local 89 president, launched a union investigation into allegations that daily mail reports were being falsified. Below are union officials and Nick Caselli (left) and Byron Murtaugh.

TWO WEEKS after the Boothwyn Fire Company, in Delaware County, mailed fundraising letters for its volunteer ambulance service last summer, director Tim Murray noticed that no checks were coming in.

The reason?

His fundraising appeals wound up in the U.S. Postal Service's Southwest Philadelphia distribution plant, where mail goes to slow down, and sometimes to die.

And it wasn't only the fire company. Customers throughout the region have complained of late deliveries and lost mail.

No wonder.

In interviews with the Daily News, postal service employees and a manager have described chaotic conditions in the chronically understaffed plant, which processes nearly six million pieces of mail a day on Lindbergh Boulevard near Island Avenue.

Story continues below.

In recent months, a manager and several employees said, unsorted mail sat for weeks in overflowing bins on the plant floor or was stuffed into trailers in the parking lot and - in some cases - even shipped in desperation to other distribution plants, from where it often returned for sorting days later.

In some cases, the mail was destroyed, the employees said.

The postal employees and a manager spoke to the Daily News on condition of anonymity, saying they feared retribution if they spoke publicly.

The workers interviewed by the Daily News said the severe staffing shortages were the result of a year-long overtime ban.

A complaint filed by the postal workers' union with the USPS Office of Inspector General alleges that a senior manager and others ordered clerks to falsify the daily mail report, undercounting the volume by hundreds of thousands of pieces of mail, to save costs and overtime.

"The mail is here. You'd have to be blind not to see it," said a veteran employee.

"What really hurts me is the [possibility] that these [fake] numbers were used in determining how many employees were outsourced in Philadelphia," said Byron Murtaugh, APWU assistant clerk craft director and a 20-year postal employee.

In August, USPS officials here announced that 162 employees are to be transferred in January.

A lead senior manager and other managers received performance bonuses that were "fraudulently obtained, through the systematic falsification of official government reports, the diversion of mail, and the destruction of mail," the union complaint alleged.

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