Mortgage desperation draws scams

Companies raising false hopes and charging handsomely have flourished as the crisis has deepened.

March 15, 2009|By Jeff Gelles, Inquirer Staff Writer
  • Philip Spigner (center) and his wife, Gloria, receive free counseling on making their mortgage payments in Columbia, S.C. The Neighborhood Assistance Corporation of America's "Save the Dream Tour" was on hand to assist. Unfortunately, not everyone turns to trustworthy sources.

If financially distressed homeowners didn't have enough problems to worry about, here's another:

Despite federal efforts to steer them to specially trained, certified, and free housing counselors, some companies are stepping in and charging fees ranging from $300 to $3,000 to arrange loan modifications under the Obama administration's new relief plan.

Or even to do nothing at all. Law enforcement officials say the worst such companies are scams designed to confuse people at a vulnerable time. On Thursday, New Jersey sued two Camden County companies, Hope Now Financial and New Hope Modifications, saying more than 100 homeowners from around the country had paid the companies and gotten nothing for their money.

Officials say such scams are part of a broader problem that has grown since the bubble in housing prices began to deflate in mid-2006, and that has flourished since the recession deepened last fall.

"They've really blossomed in the last six months," Pastor Herrera Jr., director of the Los Angeles County Department of Consumer Affairs, said last week at the national assembly of the Consumer Federation of America.

Herrera said his office had investigated about 1,000 complaints against businesses that bill themselves as "foreclosure consultants" or "loan-modification" companies. He said that not all were complete scams, but that all preyed on people in financial trouble.

The irony, government officials say, is that the victims do not realize they have free access to a nationwide network of free counselors, trained and certified by the federal Department of Housing and Urban Development.

"Unfortunately, we have the perception as consumers that you get what you pay for," Herrera said.

The growth in scams also reflects the sheer size of the problem.

About three in 10 California homeowners with mortgages are "under water," real estate shorthand for owing more than a property is worth. Nationwide, 26 percent of homeowners with first mortgages were in that position in the fourth quarter of 2008, according to Moody's Economy.com. That included 24 percent of such homeowners in Pennsylvania and 18 percent in New Jersey.

Being under water on a loan puts a homeowner at risk in various ways. One is that without extra cash to pay off the loan, the owner cannot sell the property without defaulting. Another is that if something goes wrong with the home, the homeowner cannot borrow more to repair it.

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