Tips for tow-truck

July 22, 2010

So you get into a fender-bender or bust an axle on one of Philly's plentiful potholes: Don't wait for a mob of tough tow-truck drivers to swarm and start beating one another for your business.

Instead, call for a tow from a driver who won't price-gouge or resort to arson and aggravated assault to trump the competition, commuter advocates say.

Many motorists have roadside-assistance service offered by car dealers. Others belong to motor clubs like AAA that will quickly dispatch a tow driver. If you're one of them and a tow truck not sent by your motor club shows up, tell the driver you are waiting for your own service.

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If you have neither, call your insurer, which will arrange for a tow directly or at least give you a list of trustworthy tow companies area, said AAA-MidAtlantic spokeswoman Jana Tidwell.

"These wreck-chasers, as they are called, are not only after the tow itself, but they charge an exorbitant amount of fees for the storage of the vehicle, as much as $300 to $400 for an overnight," Tidwell said. "And often times, they'll make excuses why they need to hold the car longer, all the while increasing the bill."

And don't tolerate the tantrums of towers competing for your car. "If you feel threatened in any way," Tidwell said, "call the police."

- Dana DiFilippo

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