Wreck-chasers are towers who use unscrupulous means to get to the scene of an accident first and claim the job for a particular auto-body shop. They usually learn of accidents by listening to police scanners and often arrive at the scene before cops.
A rotational-towing system is the law in Philadelphia, but if a driver signs a contract with a tower before police arrive, authorities can't override it.
Rizzo, who said he's fought against wreck-chasers since taking office and sponsored the rotational-towing legislation, said that's just the kind of loophole chasers have repeatedly exploited.
Gaittens said it would be hard for chasers to crack the new system.
"I don't know how they're going to get around this unless they buy an MDC [mobile data computer] of their own and unless they get into our network," he said. "But I won't rule anything out completely. They can be resourceful."
He said it was an easy change. Before, the radio room would wait until a cop got to the scene and radio back in for a tow. Now, the dispatcher asks the caller if the vehicles are blocking a highway or sidewalk, if there is a safety concern and if a tow is needed. Then the dispatcher contacts the next tow company in the rotation and dispatches police officers, Gaittens said.
Although it was too early to provide any statistics on the change yesterday, Gaittens said he hadn't heard any complaints.
Towing is a big industry in Philadelphia, where last year 4,392 accidents required at least one tow, according to police statistics. As of last Friday, 2,635 accidents have required a tow this year.