Recognizing the rich can afford lawyers and the poor have access to free assistance programs, Jacoby & Meyers focused on serving average people who could often not afford to hire a lawyer at prevailing rates. The firm set off something of a revolution in the field by using mass-marketing techniques and charging flat fees for services. It opened walk-in neighborhood "legal clinics" staffed by general practitioners who had access to teams of specialists in areas such as bankruptcy, personal injury, divorce, and criminal law.
"My main interest in the law has always been the availability of local services," Ms. Koff told the New York Times in 1979. By then, Jacoby and Meyers had started what is believed to be the first television advertising campaign conducted by a law firm. Competitors followed, and in 1994, as a result of management disagreements, the firm was divided into separate partnerships. Jacoby retained rights to operations in California, while Ms. Koff and Meyers retained rights in the rest of the country.
Ms. Koff wrote nine books offering legal guidance to laymen, including The Jacoby & Meyers Practical Guide to Everyday Law and the Jacoby & Meyers Guide to Divorce.
- N.Y. Times News Service