Enter the alternative suppliers, such as Constellation Energy, which are seizing an opportunity.
Constellation is among a legion of power suppliers that work in deregulated markets. Most suppliers focus on serving commercial and industrial customers because they can make a profit on even slim wholesale margins, because the volume of electricity the customers buy is so large.
But residential electric markets have proved to be less attractive. The profit margins per kilowatt-hour need to be sufficiently large to cover the marketing costs to build up a brand and acquire individual customers.
That is what is happening now in New Jersey - and what happened in PPL territory in Pennsylvania. Alternative suppliers are able to save residential customers a penny or more per kilowatt-hour - about $10 a month.
Pennsylvania utilities have found that the monthly savings are often insufficient to induce most residential customers to switch. Many are wary of the alternative suppliers, though the traditional utility remains the point of contact for customer service and billing issues.
Consumer advocates caution customers to closely read the contract terms offered by energy suppliers. Some rates are fixed, some are variable. Suppliers often demand cancellation fees.
"They should ask a lot of questions," said Brand, the New Jersey public advocate. "They need to approach this as they would any major decision."
Power Shopping
Check these websites on choosing a residential electricity supplier.
Pennsylvania customers: www.papowerswitch.com
New Jersey Board of Public Utilities: www.bpu.state.nj.us/bpu/assistance/utility/#3
PSE&G customers: www.pseg.com/home/customer_service/energy_choice/index.jsp
Atlantic City Electric customers: www.atlanticcityelectric.com/home/choice/nj
Contact staff writer Andrew Maykuth at 215-854-2947 or amaykuth@phillynews.com.