Hartwell said there had been "nothing extraordinary" about the Gosnell cases. One complaint came from a former employee who did not want to be called as a witness, which put its merit in question, he said. Shaw suffered a perforated uterus, a known risk in certain abortions, he said.
The insurer said that Gosnell had failed to notice he injured Shaw and that she had died of sepsis as a result, the grand jury found.
The department received a poor review in a study released last week from Public Citizen, a national consumer advocacy group. It found the state had taken no licensure action against 70 percent of doctors disciplined by Pennsylvania hospitals for poor performance between 1990 and 2009. That compared with 57 percent in New Jersey and 55 percent nationally.