But Buenaflor described an agency plagued with caseworkers who made "ghost visits" to families and papered files with phony case notes.
Buenaflor, "quality assurance supervisor" for MultiEthnic and cofounder with Mickal Kamuvaka, said her July 20, 2006, audit of the Kelly case showed no visits had been made to Danieal and her family since that March 29.
Two weeks after the audit, Danieal, who could not care for herself, was found dead in her mother's fetid two-bedroom apartment. She weighed 42 pounds and was laying on a feces-stained mattress, her back covered with maggot-infested bedsores, one that went bone-deep.
"It was horrific," said Buenaflor, weeping before the Common Pleas Court jury. "I don't even want to remember it."
Buenaflor, 68, a native Filipino and former missionary worker in Thailand, said ghost visits by MultiEthnic employees were so problematic that "it was just a matter of time, just a matter of time before someone would die."
Buenaflor is serving a 36-month federal prison term after her 2009 guilty plea to wire and health-care fraud and conspiracy involving federal funds MultiEthnic took for performing nonexistent casework for DHS.
Buenaflor was a prosecution witness in the March 2010 federal trial in which Kamuvaka and three other MultiEthnic workers were convicted of fraud.
In June 2010, a federal judge sentenced Kamuvaka to 17 1/2 years in prison.
Buenaflor was one of a series of witnesses who testified as prosecutors completed their case against Kamuvaka, 62, MultiEthnic's chief administrator; Dana Poindexter, 54, a former DHS social worker; and Danieal's father, Daniel Kelly Sr., 40, for their alleged roles in Danieal's Aug. 4, 2006 death.