Mirror, Mirror: Lagos polishes up his silver business

November 24, 2011|By Elizabeth Wellington, Inquirer Fashion Writer
  • Steven Lagos has opened a shop-in-shop boutique in the fine jewelry department of Bloomingdale's, King of Prussia mall. Lagos has also relaunched its website and done a million-dollar renovation of the Rittenhouse Square store.

When jeweler Steven Lagos was a teen, he worked as a runner for Wayne Jewelers and Silversmiths in the King of Prussia mall.

Lagos, who grew up in Broomall, knew back then that he wanted to fashion fine accessories. But his own mall store? His own fiefdom in Bloomingdale's? That was a lofty dream.

It's all happening now for the 54-year-old jeweler.

Last week, the man behind the "Heart of Philadelphia" necklace opened a gleaming six-counter, 400-square-foot shop-in-shop boutique inside the King of Prussia Bloomingdale's. "Wow," exclaimed a newly mustached Lagos to a crowd of Main Line socialites gathered at the ribbon-cutting event. "This has been a long time coming."

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Because Lagos' jewelry dominates the retail space between fine jewelry and more affordable pieces, he has earned the nickname "King of Bridge Jewelry." Pieces range in price from a pair of $200 to-die-for silver hoop earrings to a $1,500 strand of pearls. A Philly touch: The designs etched on his sterling silver "Heart of Philadelphia" necklace echo the columns of City Hall.

Celebrity fans include Madonna, Fergie, Katie Couric, and Barbara Walters. He has sold more than two million pieces, and this year he's on track to sell 90,000 items. But that doesn't mean Lagos doesn't have to tweak his image occasionally.

The Bloomingdale's boutique is actually the third part of a three-part makeover plan. The company relaunched its website in October, and Lagos completed a million-dollar renovation of his Rittenhouse Square store.

Lagos' updated marketing strategy makes sense, especially in these economic times, said Matthew Tullman, president and chief executive officer of the New Hampshire-based consumer behavior research firm Merchant Mechanics.

Shop-in-shops and their less-glamorous little sisters, pop-up stores, help smaller, yet successful, lesser-known brands, like a Lagos, lower overhead costs, build brand recognition, and take advantage of foot traffic in well-established retail spaces.

During the last five years, Tullman said, we've seen them pick up traction at the onset of the holiday shopping season when consumers are most receptive to new merchandise.

"They are really at a tipping point right now," Tullman said. "The public has become accustomed to seeing them and they can appreciate the uniqueness, but it still has a newness and exclusivity to it."

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