Hospital officials initially declined to comment on the case, citing confidentiality rules, but said they do not take intellectual ability into account when determining transplant eligibility. Amelia suffers from a condition called Wolf-Hirschhorn syndrome, which causes a variety of developmental delays.
In the statement issued Wednesday, the hospital said: "As an organization, we regret that we communicated in a manner that did not clearly reflect our policies or intent and apologize for the Riveras' experience."
The statement was issued by Michael Apkon, the hospital's senior vice president and chief medical officer.
No decision has been made on whether the girl is a candidate for a transplant, according to the statement. Amelia's parents were told she would need one within six months to a year, they said in January.
In the statement, Apkon said the hospital appreciated the Riveras' role in helping to improve communication.
"We are completely committed to the careful review of our processes and written material to ensure that we are sensitive to the needs of all families, including the specific needs of families of children with disabilities," Apkon said.
The Riveras, of Stratford, Camden County, said in the statement that they welcomed the hospital's review.
"Despite an unfortunate encounter a few weeks ago, we hold the Children's Hospital of Philadelphia in high regard," Joe and Chrissy Rivera said. "We've had a three-year relationship with the hospital and are pleased with the care that Amelia has received. Our hope is that this experience will heighten the medical community's sensitivity to and support for the disabilities community."
The family is not seeking a kidney for Amelia from the national waiting list. The girl's parents have said they hope that a family member will prove to be a suitable match.
Contact staff writer Tom Avril at 215-854-2430 or firstname.lastname@example.org.