TD Bank customers in South Jersey warned of ATM with skimming device

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Posted: January 25, 2013

South Jersey customers of TD Bank are advised to check their accounts if they recently used an automated teller machine in Medford that was found with a "skimming device" attached.

Officials at the bank said they notified police Friday after discovering an ATM at the Stokes Road branch with one of the devices. The devices are not usually detectable by users, police said Tuesday.

TD spokesman Gabe Weissman said Wednesday that the bank was contacting customers who might have been affected and would work with them directly to address and correct any issues as quickly as possible.

"Protecting our customers' personal information is something we take very seriously," Weissman said, "and we sincerely regret any inconvenience this incident has caused."

Weissman advised bank customers to be vigilant and protect themselves from fraud by covering the keypad when entering PIN numbers, carefully reviewing bank statements for unauthorized activity, and immediately reporting suspicious activity to TD Bank at 888-751-9000, local law enforcement, or the Federal Trade Commission at 1-877-FTC-HELP.

According to the FBI, skimming devices are often favored by Eurasian crime gangs and are installed for only a short time. The skimmers duplicate information from bank card magnetic strips.

With that information, the criminals can then make ATM cards that allow them to access the accounts.

The skimming devices are often made of plastic or plaster to blend into the ATM shell and are often installed directly over the legitimate card reader.

When an unaware customer inserts an ATM card into the phony reader, the account info is swiped and stored on a small attached laptop or cellphone, or is sent wirelessly to the criminals waiting nearby.

Skimming can also involve a hidden camera installed to record PINs, the FBI said.

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