The insurer said a clerical error had resulted in the wrong amount being deducted from her husband's paychecks, therefore she would not get the full benefit amount, according to attorney Aaron J. Freiwald, who yesterday filed a lawsuit against Prudential in Philadelphia Common Pleas Court.
"Prudential was on notice and had received all the correct forms to show that Petty Officer Ferren had elected $400,000 in life insurance," Freiwald said. "This company's outrageous conduct dishonors this Navy man who dedicated his life to service and has caused terrible financial harm to his widow."
Attempts to reach Bob DeFillippo, Prudential's chief communications officer, for comment were not successful.
The company has an exclusive contract with the federal government to provide life-insurance benefits to active servicemen and women and to veterans.
Freiwald, of Center City, said his client and her late husband deserve better treatment.
A 2009 evaluation described Ferren as "an outstanding petty officer with unlimited potential." He was cited as having "superior performance" in one commendation, while another credited him with saving the Navy more than $100,000 in contractor fees and repair-part costs, the attorney said.
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