Phone companies respond to typhoon emergency

Posted: November 15, 2013

MAJOR telecommunications companies are offering free calls and/or texts to the Philippines for customers trying to contact loved ones in the wake of Typhoon Haiyan.

Comcast said yesterday that it would provide free calls to the island nation for its 10.5 million Xfinity Voice residential customers for calls made between Nov. 8 and 22.

The company said on its corporate blog that "credits and waived fees will be automatic and no action will be required by customers."

Comcast also said it worked with the Filipino Channel to make its network available at no additional cost to all Xfinity TV digital customers through tomorrow in areas where the channel is carried.

Meanwhile, Verizon is waiving charges on residential landlines through Dec. 7, retroactive to Friday. Wireless customers who aren't under prepaid plans also are eligible. Verizon and other wireless carriers, including AT&T, also are letting people send texts to donate $10 to selected charities.

The companies are waiving the usual text-messaging charges and processing fees.

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