Q: Did you bootstrap it?
A: We're completely bootstrapped. I probably invested $5,000 to get us started.
Q: What does Arcweb do?
A: We do product design and develop agile software. After products are launched, we also provide maintenance and support.
Q: Do you have some examples?
A: QTrak is a platform focused on iPod and sold to universities to help manage mailrooms. When students order books online, they can track shipments from the time they're on a loading dock to when they're delivered to a dorm room or picked up in a mailroom.
Q: How's the biz model work?
A: Like a lawyer or accountant, we work hourly. When a project comes in, we estimate the level of effort required and start. Twice a month we produce time reports to customers.
Q: Who are some customers?
A: QTrak, Comcast, PeopleLinx, Capital One and Dorman Products are some.
Q: With whom do you compete?
A: Big service shops like IBM and Accenture. Our approach is agile software development and bringing products to market efficiently. Our key parameters are budget, timeline and scope.
Q: How much do services cost?
A: Most of our projects are between $125,000 and $250,000.
Q: How big a biz is this?
A: We'll do $1.6 million in revenue this year and are projecting $2.5 million in 2014.
Q: How many employees?
A: 15 full-time people.
Q: Where's it headed?
A: We're doing services right now, but building our own products is going to be our next act. Right now, about half the business is enterprise software for financial-services companies, and a third is in mobile development.
On Twitter: @MHinkelman