Pa. regulator looks into spiking electric bills

Posted: February 22, 2014

Amid a flood of consumer complaints over winter-induced energy price spikes, the Pennsylvania Public Utility Commission on Thursday opened a proceeding to examine variable-rate electricity supply agreements.

The PUC will review the rules, policies and consumer education measures about variable-rate pricing plans offered by some competitive suppliers. Consumers have complained that some rates doubled or tripled last month after wholesale power markets went wild when electricity supplies were strained.

The PUC may consider compelling suppliers to notify customers of prices changes, requiring historical pricing information for variable rate products, revising disclosure statements to make them more user-friendly and reinforcing the message that some variable rates may be increased without limitation.

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