May 13, 2016 |
Fliers are becoming more tolerant of fees to check baggage, and for a seat with extra legroom. In fact, passengers are more satisfied with their air travel experiences than they've been in the last decade, according to J.D. Power's 2016 North America Airlines Satisfaction Study released Wednesday. Because U.S. airlines are profitable, they are spending money on the customer experience, by lowering fares on some routes, achieving better on-time arrivals, reducing the frequency of lost luggage, and enhancing in-flight services with in-flight entertainment, Wi-Fi, and seat-side power outlets on board.
January 7, 2016 |
Nervous about flying and airline safety? AirlineRatings.com released on Tuesday its annual survey of the world's 20 safest airlines for passenger travel. For the third year, the Australian airline Qantas topped the list of 407 airlines monitored. AirlineRatings.com, which began its annual listing in 2013, said Qantas is the world's oldest continuously operating airline and over its 95-year history has an "extraordinary record" with no recorded fatalities. The safety and product rating website looked at audits from aviation governing bodies, government audits, the airlines' fatality and incident records, and operational histories.
October 25, 2014 |
U.S. airline stocks rallied Thursday after several carriers reported healthy third-quarter profits, helped by strong bookings and declining jet-fuel prices. Ebola fears have not noticeably discouraged travel, airline executives said. "The demand environment remains solid, and strong revenue trends have continued," Southwest Airlines chief financial officer Tammy Romo said on an investor call. American Airlines, Southwest, and JetBlue Airways posted record profits for the three months ended Sept.
February 26, 2014 |
Main Line Health and Thomas Jefferson University Hospital are the latest regional employers to announce plans to stop hiring smokers. The Main Line health system - made up of Lankenau Medical Center, Bryn Mawr Hospital, Paoli Hospital, Riddle Hospital, and Bryn Mawr Rehabilitation Hospital - on Monday said it would no longer hire users of tobacco and nicotine products, including electronic cigarettes. Beginning May 1, job applicants must certify that they have not used such products in the previous 90 days, and will abstain during their employment.
July 7, 2013 |
CAIRO - Tens of thousands of supporters of ousted President Mohammed Morsi marched in Cairo yesterday, and gunfire and stone-throwing marked clashes taking place after dark. Medical officials say at least 12 people were killed in clashes in the coastal city of Alexandria, bringing the nationwide toll to 30. The Thursday swearing-in of Adly Mansour, the head of the Supreme Constitutional Court, as Egypt's interim president illustrated the military's desire to be seen as quickly returning the nation to civilian control.
July 5, 2013
Police say girl may still be alive LONDON - Police say they have launched a full inquiry into the disappearance of Madeleine McCann and want to trace 38 "persons of interest" in the case. Detectives say it is possible that the girl, who vanished from a Portuguese holiday resort six years ago, is still alive. Scotland Yard said Thursday that 12 of the individuals of interest are British, and the rest from a variety of European countries. The force says it is working with governments across the continent to find out more.
May 23, 2013 |
The nation's aviation-security chief said Tuesday that he still intends to let passengers carry small knives on commercial flights and that the controversial rule could be implemented soon. John Pistole, administrator of the Transportation Security Administration, told the Inquirer Editorial Board that the policy could be put into effect as soon as "next week or the following week. " Later, he said it would more likely be "in the next 30 days. " A storm of protest from flight attendants, air marshals, and several major airlines had stalled the move.
April 29, 2013 |
Airlines survived $147-a-barrel oil, a financial collapse on Wall Street, and a recession in 2008 by doing two things: slashing capacity - fewer flights, different-size aircrafts, recalibrated routes - and charging annoying fees for everything from baggage to "choice" seats. Nationwide, there are 8 percent fewer airplane seats with passengers in them than five years ago, according to airline analyst Daniel McKenzie, of Buckingham Research Group in New York. He recently analyzed which cities got hardest hit with seat cuts and which had the most growth.
July 18, 2012 |
PHILLY'S airport is flying high. City officials yesterday announced that Spirit Airlines, a budget carrier, will soon offer flights from Philadelphia International Airport to Dallas/Fort Worth. Spirit is the third new airline to add Philly routes in the past six months, following similar announcements from Virgin America and Alaska Airlines. "We have not had new airlines in eight years and now we have three," said Deputy Mayor for Transportation and Utilities Rina Cutler.
June 14, 2012 |
Alaska Airlines ranked first and US Airways ranked last in customer satisfaction among traditional airlines, according to the latest survey by J.D. Power & Associates, released Wednesday. JetBlue Airways and Southwest Airlines were tops among low-cost carriers, with Frontier Airlines ranked lowest. The study measured overall customer satisfaction based on performance in seven factors: cost and fees, in-flight services, boarding/deplaning/baggage, flight crew, aircraft, check-in, and reservations.