March 31, 2004 |
Comcast has a new message for customers frustrated by installers who are late or miss appointments and by rude customer-service representatives. In an ad campaign that began this week, the company is acknowledging its past customer-service fumbles and promising to do better - starting now. "We get it," said David N. Watson, Comcast Cable's executive vice president of sales, marketing and customer service, in an interview yesterday. "We recognize we have legacy issues as a service provider.
October 12, 1997 |
Comcast Cable will start to offer digital cable-television service - which has crisper pictures, more premium-movie channels, 40 pay-per-view channels, and 30 CD-quality music stations - in the Philadelphia area next month. The digital video service will be available through Comcast's cable systems in Philadelphia, Lower Merion and Willow Grove. The company said it will demonstrate the service today at Chestnut Hill's "Fall for the Arts Festival. " This is believed to be the first appearance of digital cable in this region and one of the earliest in the nation.
April 10, 2016 |
Comcast's new chief financial officer, Mike Cavanagh, knocked it out of the ballpark with compensation in 2015 of $40.6 million. He officially began his job as CFO on July 1. A former New York banking executive, Cavanagh earned more than Comcast chief executive Brian Roberts, who was compensated $36.2 million, and NBCUniversal CEO Steve Burke, with $33.7 million, according to the cable giant's regulatory filing, made Friday. Based on its national rankings, Bloomberg News said Cavanagh was the best-paid chief financial officer in the United States.
August 12, 1995 |
Comcast Cable subscribers in Pennsylvania, New Jersey and nine other states would receive a $1 credit on their cable bills for several months under a sweeping settlement the cable company reached yesterday with regulators. The agreement stemmed from 268 rate complaints filed through mid-1994 covering 22 cable systems in 11 states owned by Comcast Cable, a unit of Comcast Corp., Philadelphia. The settlement was brokered by the Federal Communications Commission, which handled the complaints.
December 31, 2012 |
Comcast Corp. topped $100 billion in value on the stock market this month, a dazzling measure of its national economic reach. And here's another: 1.2 million people applied for jobs in 2012 at its three subsidiaries, Comcast Cable, NBCUniversal and Comcast-Spectacor: 4,650 per business day. That's not as many as Wal-Mart Stores Inc., the world's largest retailer, whose namesake stores processed about five million job applications, but more...
February 4, 2016 |
Comcast Corp. disclosed plans Tuesday for gigabit services in Atlanta, Nashville, Detroit, Chicago, and Miami. The turbocharged Xfinity Internet service will first be available in early 2016 in Atlanta and Nashville. Detroit, Chicago, and Miami will follow later in 2016. Comcast did not release pricing. Most Comcast Internet customers today purchase a 50-megabit-per-second service that's one-twentieth the speed of a gigabit. The Philadelphia area is not part of Comcast's initial gigabit rollout.
November 29, 2000 |
In its first official bow to allowing other Internet service providers to use its high-speed cable lines, Comcast Corp. will announce today that it has reached an agreement to allow Juno Online Services Inc. to offer Internet service over Comcast's high-speed network in a trial using Philadelphia-area subscribers. Comcast said the companies had not yet worked out how many customers would participate or where in the region the trial would occur. It will take place in the first quarter of next year.
January 22, 1995 |
Home-oriented cable-television offerings will expand starting next week, when a real estate-sales listing show will be picked up by several local cable channels. The Main Line Real Estate Show, produced by Advantage Marketing Inc., of Wynnewood, will air seven days a week, starting Monday, on Adelphia Cable in Delaware County, Comcast Cable in Montgomery County and Harron Cable in Chester County. Air times on all three systems will be 8:30 and 10:30 p.m. Monday, Wednesday and Friday; 10:30 p.m. Tuesday and Thursday, and 9 a.m. Saturday and Sunday.
December 15, 2013 |
After talking for months about the potential for international deals, Comcast Corp. has hired Alexander D. Evans from the $37 billion private-equity firm Providence Equity Partners in Rhode Island. Evans will be one of four executive vice presidents at Comcast - the others are Steve Burke in NBCUniversal, Neil Smit in the cable division, and David L. Cohen, who supervises government affairs. A Comcast official said Friday that the hiring was unrelated to speculation Comcast could be looking to acquire Time Warner Cable, the nation's second-largest publicly traded cable TV distributor.
April 25, 2000 |
After a council member's request, the cable telecast of a meeting at which residents assailed the Borough Council with complaints and insults for nearly three hours was halted 10 minutes after it began showing Friday. In its place, a Phillies 1950s reunion, which had been shown just beforehand, was reshown. Comcast Cable, however, said the tape was not being censored and would be shown twice this week, to wider audiences than would have seen it otherwise. Borough Councilwoman Patricia Evans said that she requested that Comcast not show the council meeting due on Good Friday due to its "malicious" content.