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BUSINESS
March 31, 2004 | By Akweli Parker INQUIRER STAFF WRITER
Comcast has a new message for customers frustrated by installers who are late or miss appointments and by rude customer-service representatives. In an ad campaign that began this week, the company is acknowledging its past customer-service fumbles and promising to do better - starting now. "We get it," said David N. Watson, Comcast Cable's executive vice president of sales, marketing and customer service, in an interview yesterday. "We recognize we have legacy issues as a service provider.
BUSINESS
October 12, 1997 | By Michael L. Rozansky, INQUIRER STAFF WRITER
Comcast Cable will start to offer digital cable-television service - which has crisper pictures, more premium-movie channels, 40 pay-per-view channels, and 30 CD-quality music stations - in the Philadelphia area next month. The digital video service will be available through Comcast's cable systems in Philadelphia, Lower Merion and Willow Grove. The company said it will demonstrate the service today at Chestnut Hill's "Fall for the Arts Festival. " This is believed to be the first appearance of digital cable in this region and one of the earliest in the nation.
BUSINESS
April 10, 2016 | By Bob Fernandez, Staff Writer
Comcast's new chief financial officer, Mike Cavanagh, knocked it out of the ballpark with compensation in 2015 of $40.6 million. He officially began his job as CFO on July 1. A former New York banking executive, Cavanagh earned more than Comcast chief executive Brian Roberts, who was compensated $36.2 million, and NBCUniversal CEO Steve Burke, with $33.7 million, according to the cable giant's regulatory filing, made Friday. Based on its national rankings, Bloomberg News said Cavanagh was the best-paid chief financial officer in the United States.
BUSINESS
August 12, 1995 | FROM INQUIRER WIRE SERVICES
Comcast Cable subscribers in Pennsylvania, New Jersey and nine other states would receive a $1 credit on their cable bills for several months under a sweeping settlement the cable company reached yesterday with regulators. The agreement stemmed from 268 rate complaints filed through mid-1994 covering 22 cable systems in 11 states owned by Comcast Cable, a unit of Comcast Corp., Philadelphia. The settlement was brokered by the Federal Communications Commission, which handled the complaints.
BUSINESS
February 4, 2016 | By Bob Fernandez, Staff Writer
Comcast Corp. disclosed plans Tuesday for gigabit services in Atlanta, Nashville, Detroit, Chicago, and Miami. The turbocharged Xfinity Internet service will first be available in early 2016 in Atlanta and Nashville. Detroit, Chicago, and Miami will follow later in 2016. Comcast did not release pricing. Most Comcast Internet customers today purchase a 50-megabit-per-second service that's one-twentieth the speed of a gigabit. The Philadelphia area is not part of Comcast's initial gigabit rollout.
BUSINESS
November 29, 2000 | By Patricia Horn, INQUIRER STAFF WRITER
In its first official bow to allowing other Internet service providers to use its high-speed cable lines, Comcast Corp. will announce today that it has reached an agreement to allow Juno Online Services Inc. to offer Internet service over Comcast's high-speed network in a trial using Philadelphia-area subscribers. Comcast said the companies had not yet worked out how many customers would participate or where in the region the trial would occur. It will take place in the first quarter of next year.
REAL_ESTATE
January 22, 1995 | FOR THE INQUIRER
Home-oriented cable-television offerings will expand starting next week, when a real estate-sales listing show will be picked up by several local cable channels. The Main Line Real Estate Show, produced by Advantage Marketing Inc., of Wynnewood, will air seven days a week, starting Monday, on Adelphia Cable in Delaware County, Comcast Cable in Montgomery County and Harron Cable in Chester County. Air times on all three systems will be 8:30 and 10:30 p.m. Monday, Wednesday and Friday; 10:30 p.m. Tuesday and Thursday, and 9 a.m. Saturday and Sunday.
NEWS
April 25, 2000 | By Deborah Bolling, INQUIRER SUBURBAN STAFF
After a council member's request, the cable telecast of a meeting at which residents assailed the Borough Council with complaints and insults for nearly three hours was halted 10 minutes after it began showing Friday. In its place, a Phillies 1950s reunion, which had been shown just beforehand, was reshown. Comcast Cable, however, said the tape was not being censored and would be shown twice this week, to wider audiences than would have seen it otherwise. Borough Councilwoman Patricia Evans said that she requested that Comcast not show the council meeting due on Good Friday due to its "malicious" content.
SPORTS
January 12, 1990 | By Bernard Fernandez, Daily News Sports Writer
A nice touch to yesterday's George Foreman-Gerry Cooney press conference was the presence of Ron Lyle and Philadelphia's Jimmy Young, two of the fighters' three common opponents (the other is Ken Norton). Lyle, who was knocked out in four rounds by Foreman in 1976 and in one round by Cooney in 1980, said he remembers both men as devastating punchers. "George Foreman is probably a heavier puncher," Lyle said. "He's, you know, heavy-handed. When he punches you, it's like being hit with a club.
BUSINESS
March 10, 2016 | By Bob Fernandez, Staff Writer
Tracy Dolgin, CEO of the YES Network, which carries the New York Yankees games, lashed out at Comcast Corp. as anti-consumer and warned that YES was launching on Wednesday a multimillion-dollar ad campaign telling Xfinity TV customers they should switch TV providers. The ads will appear on mass transit terminals, billboards, television and social media, and in newspapers throughout the New York TV market - including central New Jersey. Full-page color newspaper ads with Yankees reliever Dellin Betances say "Comcast Xfinity Strikes Out" and add "Drop Comcast Today.
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BUSINESS
April 30, 2016 | By Jonathan Takiff, Staff Writer
Even harsh critic Reed Hastings, CEO of Netflix, had something nice to tweet about Comcast after the cable giant announced Wednesday that it will soon raise the data-cap limits now being imposed on some broadband subscribers. In the Southern states (Alabama, Arkansas, Georgia, Kentucky, Louisiana, Mississippi, Tennessee, South Carolina, Virginia, and Florida) where Comcast has been testing a usage cap of 300 gigabytes per month before the customer has to pay overcharges, the ceiling will be lifted June 1 to 1 terabyte (1,000 gigabytes)
BUSINESS
April 10, 2016 | By Bob Fernandez, Staff Writer
Comcast's new chief financial officer, Mike Cavanagh, knocked it out of the ballpark with compensation in 2015 of $40.6 million. He officially began his job as CFO on July 1. A former New York banking executive, Cavanagh earned more than Comcast chief executive Brian Roberts, who was compensated $36.2 million, and NBCUniversal CEO Steve Burke, with $33.7 million, according to the cable giant's regulatory filing, made Friday. Based on its national rankings, Bloomberg News said Cavanagh was the best-paid chief financial officer in the United States.
BUSINESS
March 10, 2016 | By Bob Fernandez, Staff Writer
Tracy Dolgin, CEO of the YES Network, which carries the New York Yankees games, lashed out at Comcast Corp. as anti-consumer and warned that YES was launching on Wednesday a multimillion-dollar ad campaign telling Xfinity TV customers they should switch TV providers. The ads will appear on mass transit terminals, billboards, television and social media, and in newspapers throughout the New York TV market - including central New Jersey. Full-page color newspaper ads with Yankees reliever Dellin Betances say "Comcast Xfinity Strikes Out" and add "Drop Comcast Today.
BUSINESS
February 4, 2016 | By Bob Fernandez, Staff Writer
Comcast Corp. disclosed plans Tuesday for gigabit services in Atlanta, Nashville, Detroit, Chicago, and Miami. The turbocharged Xfinity Internet service will first be available in early 2016 in Atlanta and Nashville. Detroit, Chicago, and Miami will follow later in 2016. Comcast did not release pricing. Most Comcast Internet customers today purchase a 50-megabit-per-second service that's one-twentieth the speed of a gigabit. The Philadelphia area is not part of Comcast's initial gigabit rollout.
BUSINESS
November 26, 2015 | By Bob Fernandez, Inquirer Staff Writer
The U.S. Justice Department has opened an antitrust investigation into Comcast Corp.'s market power in the multibillion-dollar cable-TV advertising business, the Philadelphia company confirmed Tuesday. Comcast said that it would "cooperate fully with the Department of Justice's inquiry," and that it believed that its "long-standing practices" with what is known as spot cable-TV advertising had benefited advertisers. A Justice Department spokesman declined to comment on the investigation, which came to light in a Wall Street Journal article Tuesday.
BUSINESS
May 7, 2015 | By Jonathan Takiff, Inquirer Staff Writer
Comcast showed its kinder, gentler nature with two product introductions Tuesday at the INTX 2015 Internet and cable trade show - one content-based, the other a hardware refinement. Kids Zone, newly launched on X1 boxes, aims to be Mom and Dad's best helper. Combining ratings and reviews from Common Sense Media with filtering fine-tuned to your child (or children's) age range and development level, the Kids Zone menu sorts and reveals only movies and TV shows that are appropriate and nourishing for the young ones.
BUSINESS
May 6, 2015 | By Jonathan Takiff, Inquirer Columnist
The DIY streaming-video apps Meerkat and Periscope have generated lots of buzz in tech and entertainment land the last few weeks, for reasons good and bad. Jimmy Fallon and Ellen DeGeneres have invited fans to watch backstage shenanigans using those services, all sent and received on mobile phones. On Monday, Comcast joined these game-changers with a make-'n'-send-your-own video variation called Share, announced at the INTX 2015 Internet and cable-trade expo in Chicago. What's different about this "Designed in Philadelphia" technology?
NEWS
January 10, 2015 | By Rita Giordano, Inquirer Staff Writer
PATCO stands to become a lot more Internet-user friendly by the summer. The commuter rail line announced Thursday that its operations and maintenance committee had endorsed a proposal from Comcast Corp. to provide Xfinity WiFi in all 13 stations in New Jersey and Philadelphia. The proposal will be considered by the Delaware River Port Authority board at its Jan. 21 meeting. If it is approved, Comcast projects, service will be available by summer. Xfinity WiFi is a network of hot spots that allows users to connect while conserving usage on their cellphone data plans.
BUSINESS
October 25, 2014 | By Bob Fernandez, Inquirer Staff Writer
Third-quarter revenue at Comcast Corp. rose 4 percent, to $16.8 billion, and net income soared 50 percent, to $2.6 billion, as the company added 315,000 high-speed Internet customers and shed 81,000 TV customers, the cable giant reported Thursday. When adjusted for a tax gain and $77 million in expenses associated with the proposed acquisition of Time Warner Cable Inc., net income rose 10.6 percent, the company said. Shares of Comcast, in addition to those of acquisition target Time Warner Cable, jumped in morning trading on a broad surge on Wall Street.
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