February 19, 2005 |
About 3,000 Comcast digital video recorders - a technology critical for the company's growth strategy - were distributed to customers in the Philadelphia area and in San Jose, Calif., with software glitches that impaired their operation, according to the manufacturer. Comcast said yesterday that it now has a fix for the problem: new software that is being distributed automatically over cable systems where the devices were installed. In the meantime, the Philadelphia-based cable company is asking customers to be patient and report problems to 1-800-266-2278.
April 13, 2015 |
You likely know lots of reasons why it's wise to avoid mixing business with pleasure, but here's a simple one: It's tough to smile warmly at friends while holding out coolly for your own interests. So credit Mayor Nutter for the public stance he took last week with Comcast, Philadelphia's First Corporate Citizen - a company whose history, fortune, and personalities sometimes seem woven into the city's very fabric. I was among the skeptics who worried when Nutter seemed to be sitting on an embarrassing survey of 800 randomly selected Comcast customers and nonsubscribers, done in 2013 to help prepare city officials for franchise-renewal negotiations.
November 13, 1992 |
Columbia Gas System Inc., the Wilmington natural gas pipeline company, posted a loss in the third quarter after deducting special charges totaling $103.1 million. The after-tax charges include a $39.2 million provision for environmental- compliance costs; a $24.2 million write-down for previously capitalized gas costs and a $39.7 million charge to cover the costs of a new business plan for its Cove Point, Md., gas terminal. Before the special charges, Columbia would have recorded a $7.5 million loss because of low seasonal demand for gas, the company said.
May 17, 1989 |
Comcast Corp., the cable-television firm, which moved to Philadelphia from Bala Cynwyd Monday, has reported its usual combination of increased cash flow and a net loss for the first quarter of 1989. The firm's operating cash flow, which measures income before interest, depreciation, amortization and income taxes, increased 31 percent compared with the same period in 1988. Cash flow is considered a key measure of financial performance in the cable-television industry because such firms must borrow heavily to finance capital improvements and acquisitions of new systems.
May 4, 2015 |
Bills that jump inexplicably. Technical problems. Customer-service nightmares. Nobody mentioned getting a statement addressed with an unprintable epithet - this winter's now-legendary Comcast customer-service fail. But other all-too-familiar frustrations were again on display last week as dozens of Philadelphians spoke at public sessions scheduled to flesh out a statistically focused "needs assessment" for the city's four cable-TV franchises, all held by the hometown cable and Internet giant and due to expire this year.
February 11, 2015 |
Gripping his TV remote, Bob Klewans, 75, wandered into the Xfinity store on South Columbus Boulevard one recent afternoon. Unlike in years past, he was met by a Comcast greeter and chatted up by one of the store's managers. He had a problem with his remote, he said, flourishing it. They talked, and Klewans was told he could get a new one. Klewans, a retiree who seemed happy for the friendly interaction, gushed about his treatment and the remodeled store, one of the busiest in the Philadelphia area.
May 24, 2013 |
Freebies from Verizon and Comcast could add to the fun of the Memorial Day Weekend. Verizon's offering a slew of free content for four days, and Comcast's Xfinity is giving away access to thousands of wireless hotspots through Independence Day. From Friday till Tuesday, Verizon subscribers can find more than 1,700 movies and 50 entire TV series through the cable service's 900 channel. That includes such recent theatrical films as Abraham Lincoln: Vampire Hunter, The Dark Knight Rises, Bridesmaids, Harry Potter and the Deathly Hollows, The Hunger Games, Hugo, Ice Age: Continental Drift, Madagascar 3: Europe's Most Wanted, Mission Impossible - Ghost Protocol, Moonrise Kingdom, Prometheus , and Sherlock Holmes: A Game of Shadows . They're available through Cinemax, ePix, HBO and ViewNow.
March 16, 2013 |
Five years ago, Comcast Corp. was the nation's 50th-largest advertiser. Comcast, now with movie, news, and entertainment giant NBCUniversal under its corporate umbrella, rose to second-largest last year behind Procter & Gamble. The New York research firm Kantar Media says Comcast uncorked $1.7 billion in ads on consumers in 2012. Procter & Gamble, whose brands include Tampax, Pantene, Pampers, and Duracell, spent $2.8 billion. No. 3 was General Motors with $1.6 billion. Kantar tracks advertising on multiple platforms - radio, TV, billboards, the Internet, magazines, and newspapers - and then estimates the cost.
January 15, 2013
Comcast Corp. agreed to take a $150-million stake in Arris Group Inc., the telecom equipment supplier that last month agreed to buy Horsham-based set-top box maker Motorola Home from Google Inc. As a result, according to Arris, Comcast and Google will each own about 7.85 percent of Arris shares. Arris in December said it would buy Motorola Home in a deal valued at $2.35 billion in cash and stock. - Reid Kanaley
March 8, 2011
Comcast Corp. has chosen Burrell Communications, of Chicago, as its advertising agency of record to market its products and services to African American consumers. As part of its deal to acquire control of news and entertainment giant NBC Universal Inc., Comcast has separately agreed to add four cable networks owned, or partly owned, by African Americans over the next eight years. - Bob Fernandez