June 25, 2016 |
Barbara Cohen, 85, the mother of Comcast Corp. executive David L. Cohen, died late Thursday afternoon, June 23, at her home in Highland Park, N.J. Mrs. Cohen was diagnosed in March with brain cancer, her son said Thursday night from his childhood home. "She was outspoken. I came by my bluntness and candor genetically," said Cohen, who served as chief of staff for former Mayor Ed Rendell. "She was very direct and straightforward," said daughter Nancy, also describing her as principled and resilient.
June 14, 2016
Securities trades recently reported to the Securities and Exchange Commission by officers, directors, and principal shareholders of corporations based or having sizable employment in the Philadelphia area. Titles are as reported to the SEC. CSS Industries Inc. Elam M. Hitchner III , director, bought 1,000 shares at $26.91 to $27.10 on June 1, and now directly holds 1,000 shares. Rebecca C. Matthias , director, bought 8,721 shares at $26.98 on June 1, and now directly holds 46,721 shares.
June 11, 2016 |
Responding to years of complaints over customer service and billing practices by cable and satellite-TV companies, the U.S. Senate Permanent Subcommittee is poised to release its findings from a year-long probe into the industry, Sen. Claire McCaskill (D., Mo.) and Sen. Rob Portman (R., Ohio) announced on Thursday. The subcommittee - which also has investigated human trafficking and a U.S.-funded counternarcotics program in Afghanistan - subpoenaed documents from pay-TV companies and solicited comments on customer experiences.
June 7, 2016 |
In their recent strike, more than 30,000 union workers at Verizon say they won higher pay and limits on "outsourcing" of sales and tech support to cheap faraway call centers. Does that put Verizon at a disadvantage with its Philadelphia-based phone-internet-video rival, Comcast? That company typically "builds union" in Philadelphia, and 250 full-time Comcast workers in its hometown are represented by IBEW Local 98, says union president John Dougherty. But Comcast, unlike other big utilities, also relies on nonunion outside contractors to deal with customers.
June 2, 2016 |
Comcast - whose customer service ratings tanked during its failed $45 billion deal for Time Warner Cable - has made substantial improvements in customer satisfaction, according to the American Customer Satisfaction Index to be released Wednesday. The Philadelphia company's 2016 score jumped about 15 percent in the pay-TV category to 62 from 54 a year ago, and about 5 percent in high-speed internet to 59 from 56. The index is a 100-point scale and based on consumer responses to questions on price, reliability, and service quality.
May 24, 2016
Securities trades recently reported to the Securities and Exchange Commission by officers, directors and principal shareholders of corporations based or having sizable employment in the Philadelphia area. Titles are as reported to the SEC. American Water Works Co. Deborah A. Degillio , officer and treasurer, sold 1,866 shares at $74.29 to $74.31 on May 17, and now directly holds 1,279 shares. Loyd Aldie Warnock , officer, sold 483 shares at $74.46 to $74.50 on May 10, and now directly holds 7,920 shares.
May 21, 2016 |
The garden in May makes David Jensen's heart soar, especially the last two weeks, for all the floral delights popping to life around this time. Irises and daffodils are favorites, but like most gardeners, his list is way longer. "You could spend your annual vacation in the garden during those two weeks," says this former Moorestown resident and globe-trotting Comcast executive, who just might do that someday. First, he wants to share the story of his splendid South Jersey garden in a new book, The Garden Interior: A Year of Inspired Beauty (Morgan James Publishing, $17.95)
May 14, 2016 |
Comcast Corp. expanded its discounted Internet Essentials program to older Philadelphians, the company said Thursday. The cable giant launched the program for older residents in Seattle, San Francisco, and Palm Beach County, Fla., last year and then agreed during cable-TV franchise negotiations with Philadelphia officials to add it here. Internet Essentials entails high-speed broadband service for $10 a month and since its inception in 2011 had been available only to low-income families with schoolchildren.
May 12, 2016 |
Comcast Corp. paid company founder Ralph J. Roberts' widow $326 million this year to end its obligations under an executive perk awarded to Roberts in 1992, Comcast said in a regulatory filing in April. The payment to Suzanne Roberts, 94, was part of an effort to unwind a form of life insurance once common as a component of executive pay, but a relic since the Sarbanes-Oxley Act and IRS rules cracked down on the plans in 2002. Ralph Roberts died last June at 95. Comcast also paid $164 million to terminate life-insurance policies that were becoming more expensive each year because of Suzanne Roberts' age, the Philadelphia company said in its proxy statement, which details executive compensation.