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Complaints

NEWS
October 4, 2013 | BY REGINA MEDINA, Daily News Staff Writer medinar@phillynews.com, 215-854-5985
A 16-YEAR-OLD Vietnamese girl immigrated to Philadelphia a year ago and entered the ninth grade, "excited about getting a good education. " This year, added Ming Nguyen, coordinator for the Asian Youth Empowerment Program, that enthusiasm is lost. Her unidentified school has placed her in 12th grade and now she must plan her exit from school earlier than expected, Nguyen said. A tough task when there are no language-support services that she can access and only one bilingual counselor who must split time among four schools, he said.
BUSINESS
September 20, 2013 | By Jeff Gelles, Inquirer Columnist
Can tools and insights from the world of social media improve the experience of patients in a hospital or doctor's office? That's the hope of the University of Pennsylvania Health System and Yorn, a Philadelphia start-up's plans for changing how companies relate to customers. After a three-month pilot project, Penn was convinced. On Wednesday, it announced a multiyear contract to bring Yorn - which stands for "your opinion, right now" - to the Hospital of the University of Pennsylvania and to its other hospitals and outpatient facilities.
NEWS
September 19, 2013 | By Maddie Hanna, Inquirer Trenton Bureau
TRENTON - The state committee that reviews ethics accusations against lawmakers will investigate a complaint against Assemblyman Nelson T. Albano (D., Cumberland), who claimed he was mistreated by police when ticketed for speeding last year. The Joint Legislative Committee on Ethical Standards voted, 8-0, Tuesday to authorize its attorneys to investigate the complaint, filed by a South Dennis, Cape May County, resident. It accuses Albano of trying to use his political influence for personal gain.
NEWS
September 19, 2013 | By Paul Nussbaum, Inquirer Staff Writer
More PATCO delays Tuesday, including a train halted on the Ben Franklin Bridge and others held up by copper-wire thefts, prompted new complaints that service on the commuter line is slipping. Already annoyed by broken escalators and elevators in stations, riders said Tuesday that the trains themselves have become less reliable. PATCO operates a 14-mile line between South Jersey and Center City, carrying about 10 million passengers a year. "Since early this year, it's as if PATCO stopped trying," commuter Cate Mahoney said.
NEWS
September 6, 2013 | By Helen Ubinas, Daily News Columnist
YOU HAVE a lot of complaints, Philly. You call about them. You fill long, frustrated emails with them. We have frequent spirited face-to-face conversations that go something like this: "Yo, Helen, I'm surrounded by garbage and abandoned houses over here. " "These streets are crazy. I can't even let my kids go outside to play. " "What are these politicians doing, except nothing?" "What are we supposed to do?" I hear you. I really do. They're legit complaints. But way too many of you are resigned to the city disappointing you without realizing you have options.
NEWS
August 23, 2013 | By Mari A. Schaefer, Inquirer Staff Writer
Prompted by allegations that animals weren't receiving proper care, state Dog Law officials conducted an unannounced inspection Wednesday at the Chester County SPCA. Mike Pechart, director of dog law enforcement, said a state veterinarian, two dog wardens, and a kennel compliance officer inspected the facility to investigate the complaints. Officials did not disclose their findings. The facility, on Phoenixville Pike in West Goshen Township, takes in about 5,000 strays annually from all of Chester County and, under a $30,000-a-month contract, most towns in Delaware County.
NEWS
August 13, 2013
HUNLOCK CREEK, Pa. - Sixty-three-year-old Bill DeWeese works out with Muslims from Philadelphia. "They're fired up and focused and extremely fit," he says. "I have a very intense workout schedule," he adds, including weight training, playing on a softball team and taking a "fitness-over-40" class three times a week. This is courtesy of taxpayers. It takes place in Retreat state prison, an old and isolated medium-security facility along the Susquehanna River behind fences and seven rows of razor wire just southwest of Wilkes-Barre.
BUSINESS
August 2, 2013 | By Linda Loyd, Inquirer Staff Writer
Workers who push passengers in wheelchairs at Philadelphia International Airport have withdrawn complaints filed with the U.S. Department of Transportation that alleged they did not receive proper training from their employer, PrimeFlight Aviation Services, and equipment to do their jobs safely. The workers dropped their action naming PrimeFlight and airlines including US Airways Group, United, and Southwest after seeing documentation that they had received the required training. In May, the workers alleged violations of the federal Air Carrier Access Act and asked the Transportation Department to impose fines and order the airlines to force PrimeFlight to correct the problems.
NEWS
June 16, 2013 | BY JOHN MORITZ, Daily News Staff Writer moritzj@phillynews.com, 215-854-5938
THE EXPOSED rebar, crumbling concrete pillars and steady drips of water that turn potholes into puddles - even on sunny days - stretch for more than a mile under the elevated train tracks along 25th Street in South Philly. As mile-long trains rumble overhead, the street shakes and small pieces of concrete fall to the sidewalk, a daily routine that for years has been eating away at the residents who have become all but complacent with the dangers from the tracks above. Yesterday, quarter-sized nuggets of concrete littered the ground.
SPORTS
June 13, 2013 | Daily News Wire Reports
A SPANISH prosecutor filed a fraud complaint yesterday against Lionel Messi, alleging the Barcelona and Argentina soccer star owes $5.3 million in back taxes. The complaint names Messi and his father, Jorge Horacio Messi. Both are accused of defrauding millions on income-tax returns for 2007, 2008 and 2009. "We are surprised," Messi said on his Facebook account, "because we have never committed any infringement. We have always fulfilled all our tax obligations, following the advice of our tax consultants who will take care of clarifying this situation.
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