October 24, 2013 |
Delta Air Lines said Tuesday its refinery in Trainer, Delaware County, posted a $3 million profit for the three months ended Sept. 30. It was the first quarterly profit since Delta bought the former ConocoPhillips refinery last year to supply itself with jet fuel. "We have a tremendous opportunity with the Trainer refinery," Delta CEO Richard Anderson told investors on a conference call discussing third-quarter financial results. "Importantly, the refinery's production has proven to be effective in keeping jet cracks in check, particularly in the New York harbor.
July 14, 2013 |
Question: I recently had to have jaw surgery, and my doctor recommended that I cancel a planned flight on Delta Air Lines. I submitted a request through my travel agency, but it refused to refund the ticket because it had a policy that tickets are nonrefundable, except in cases of illness or death. So I contacted Delta directly. It processed my refund, but told me they had sent the money back to my travel agency. I contacted the agency and asked it for the refund, but they refused, citing their refund policy.
June 17, 2013 |
When pro golf pitches its air-conditioned tents near Philadelphia - at the U.S. Open at Merion Golf Club, for example - Ernie Els, two-time U.S. Open champ and 2012 British Open winner, stops by the Newtown Square offices of SAP AG, the software maker that has paid him to promote its brand for the last 10 years. Heading to dinner last week with SAP bosses and clients atop the German company's sweeping, glass-walled U.S. headquarters, the tall, sandy-haired pro from South Africa and his entourage paused to admire a pair of curvaceous McLaren sports cars parked seductively outside by a dealer.
April 29, 2013 |
Question: I recently booked two tickets through an online travel agency for my husband and me to fly to the Philippines. When I got his ticket, I noticed that "Jr. " was missing from his name. I went back to the site and discovered that there was no space provided where I can put a "Jr. " I called the agency, and a representative told me it was "not a big deal" and that I should not worry about it. They suggested I call Delta Air Lines to give them a "heads-up. " This weekend, I called Delta and asked them about the name issue.
April 26, 2013 |
SCOTTSDALE, Ariz. - US Airways Group reiterated Wednesday the importance of Philadelphia as a hub airport in the coming merger with American Airlines. Speaking at its 13th annual media day, where executives mingled with reporters to talk about the merger and put a best foot forward on what will be the world's biggest airline, US Airways president Scott Kirby said New York's John F. Kennedy International Airport, from which American does a lot of international flying, "is a great point-to-point market" for local fliers traveling between New York and destinations such as London's Heathrow Airport.
April 5, 2013 |
The federal budget ax that is known as the sequester is starting to hurt the airline industry. While flights have not yet been canceled in response to the cuts, and there are not long lines at security screening in airports, including Philadelphia International, US Airways Group and Delta Air Lines said the federal spending cuts reduced March revenue due to fewer last-minute bookings. US Airways said that passenger revenue for each "seat mile" flown was flat in March compared with March 2012.
March 29, 2013 |
Have you ever been on a plane and wondered if your luggage made the flight? Now, US Airways passengers can track their checked bags - in real time - by going to the US Airways website, and typing in bag claim information. US Airways rolled out the service on all flights March 19. It is information the airline already had for internal purposes. Delta Air Lines was the first U.S. carrier to launch real-time baggage tracking. Passengers can go to the Delta website or download a free app to pull up information from the bar code on their bag-claim ticket.
March 6, 2013 |
Shares of Delta Air Lines rose 5 percent after the carrier said Monday that it expected a second-quarter profit of $75 million to $100 million at its oil refinery in Trainer. Delta also said the current quarter would be the airline's first profitable March quarter since 2000. "Running an oil refinery, much like running an airline, is not for the faint of heart," Delta president Edward Bastian told a JPMorgan conference. He said operational issues kept the refinery at 75 percent capacity in January and February.
March 1, 2013 |
The oil refinery in Trainer owned by Delta Air Lines received its first shipment of Bakken crude oil from North Dakota on Feb. 12. The test shipment traveled in more than 100 rail cars to Albany, N.Y., where it was moved to a ship, and transported to Delta's docks in Trainer. "We are still evaluating our crude sourcing options. We don't currently have a facility to off-load from rail at Trainer," Delta spokesman Trebor Banstetter said. "If we decide to go ahead fully into the Bakken to get our crude, then we would invest in some rail facilities there, and it would come by rail all the way to the refinery.
December 16, 2012 |
Question: I traveled to Europe on a codeshare flight between Delta Air Lines and KLM. Before I left the United States, I carefully checked the size and weight restrictions for my two bags on both the Delta and KLM websites, because I'm an artist and I needed to take rolls of paper with me. I made sure my bags complied. The trip from Portland, Ore., to Copenhagen, Denmark, went off without a hitch; I paid $50 to check a second bag. However, on the flight from Toulouse, France, to Portland, Ore., I had to pay 200 euros for the second bag. When the gate agent saw my second bag, she declared it "too long," she never measured it. Although the flight was on KLM, the airport staff worked for Air France.