March 30, 2006 |
When Nicole St. Julien-Thomas hears her alarm buzzing each morning, she doesn't have to worry about her work outfit, traffic jams or office politics. She just picks up the phone, logs on to her computer at home in Gloucester County, and starts fielding customer service calls. St. Julien-Thomas is homeshoring, a new and expanding practice that allows customer service agents to work from home instead of in centralized call centers. Some large American companies are even bringing some of their customer-service operations back from India, the Philippines, and other offshore locations to take advantage of homeshoring.
November 5, 2013 |
They are rising in farm country west of King of Prussia like giant garrisons positioned to deploy packages to shoppers up and down the Atlantic Coast: automated warehouses of herculean proportions aimed at moving online orders to people's doorsteps in just hours. Philadelphia's Urban Outfitters Inc. is among a rush of titanic store-based retailers spending staggering sums to open online fulfillment centers closer than ever to customers, in a red-hot patch of Pennsylvania along the state's toll-free I-81 spine.
October 1, 2013
FMC Corp. , Philadelphia, named Thomas Schneberger vice president, global business director of Alkali Chemicals. He had been global sustainability director. Linda Froelich has been named director of global sustainability. She had been global stewardship manager, overseeing Agricultural Solutions' product stewardship programs. James C. Krieg has joined the Rothman Institute at Jefferson as chief of orthopedic trauma and fracture care and professor of orthopedic surgery at Jefferson Medical College.
March 14, 2013 |
Over the last dozen years, Philadelphia has lost so many billionaires - 10 names in all - it no longer has sole bragging rights in Pennsylvania. Judging from Forbes' latest list of the world's wealthiest people, the Pittsburgh and Philly areas are now tied with three residents apiece with 10-figure fortunes. If not for newcomer Michael Rubin , e-commerce whiz and 76ers part-owner, Pittsburgh would have been first - just as it is in Super Bowls (six to zip). Although more than a dozen billionaires either grew up in the Philadelphia area (like newly listed Valley Forge-born designer Tory Burch , investor/philanthropist Ronald Perelman , apparel-and-entertainment tycoon/philanthropist Sidney Kimmel , and ex-Eagles owner Norman Braman )
August 17, 2012 |
The biggest Internet retailer, Amazon.com , has switched sides in the 20-year fight over whether and how online consumers ought to pay state sales taxes. Once carefully sales-tax-averse as a mostly online enterprise, Amazon has built a network of 76 giant warehouses, including sites in Pennsylvania, New Jersey and Delaware, and has been adding secure boxes and other local facilities to handle returns, software and customer service. (It's as if Amazon expects that the U.S. Postal Service really will die of congressional neglect, and wants to make sure its freight still gets through.)
December 24, 2012 |
T'was the Sunday before the Sunday before Christmas, and all through the stores, so few consumer-creatures were stirring . . . well, I barely waited for a food-court burrito, hardly broke a sweat for parking, and saw virtually none of the long checkout lines retailers expect and need during the holidays. Uh-oh , I thought to myself. That bad feeling I'd had on Black Friday, after retailers pulled out the stops with Thanksgiving store openings - only to see less-than-killer crowds the next day - had apparently been a sign of more troubling news to come.
October 19, 2011 |
Who are these guys? The new 76ers owners, who purchased the team from Comcast-Spectacor , include overlapping circles of University of Pennsylvania grads, Philly natives, and Wall Street moguls who got rich during (and after) the long economic boom that crashed in 2008. Plus Hollywood people. A couple of veteran sports businessmen. And the Indonesians. As a group they are led by Wharton School grads Joshua Harris, a founder of Apollo Global Management L.L.C.
February 21, 2011
Big Brothers Big Sisters Southeastern PA has named Greg Bentley to its board. He is chief executive officer and cofounder of Bentley Systems Inc. QR Pharma Inc. , a privately held Radnor company that is developing treatments for Alzheimer's disease, has elected the following experts in neurodegeneration to its medical-advisory board: Jeffrey Cummings , professor of neurotherapeutics and drug development at the Neurological Institute...
May 31, 2010
Securities trades recently reported to the Securities and Exchange Commission by officers, directors, and principal shareholders of corporations based or having sizable employment in the Philadelphia area. Titles are as reported to the SEC. A.C. Moore Arts & Crafts Inc. Joseph A. Jeffries , chief operating officer, bought 4,500 shares at $2.80 May 14 and now directly holds 153,542 shares. David Ross Stern , chief financial officer, bought 5,374 shares at $2.79 May 24 and now directly holds 109,220 shares.